SHIPPING & RETURNS

NO RETURNS OR EXCHANGES

OUR PRODUCTS ARE MADE TO ORDER, SO WE DON'T ACCEPT RETURNS OR EXCHANGES FOR SIZE/COLOR PREFERENCES.

EXCEPTIONS:

CARRIER ERROR OR INVALID ADDRESS:
IF AN ORDER IS RETURNED DUE TO THESE REASONS, WE'LL OFFER TO RESHIP THE ORDER.

DAMAGED OR DEFECTIVE PRODUCTS:
CUSTOMERS CAN REQUEST A REPLACEMENT OR REFUND WITHIN 30 DAYS OF DELIVERY. PHOTOGRAPHIC EVIDENCE MAY BE REQUIRED.

TIME LIMITS:

CLAIMS FOR UNDELIVERED ORDERS MUST BE SUBMITTED WITHIN 30 DAYS AFTER THE EXPECTED DELIVERY DATE.
PLEASE NOTE THAT THIS POLICY ENSURES WE CAN PROVIDE YOU WITH CUSTOMIZED PRODUCTS WHILE MAINTAINING QUALITY AND EFFICIENCY IN OUR SERVICE.